Customer stories · IT Services and Staffing

How Trigent added $3.5M+ in ARR with Fabric's AI interviews

$3.5M+ in ARR added in 6 months by improving submission to selection rate by 30%.

$3.5M+
ARR added in 6 months
30%
uptick in submission-to-selection rate
95%
recruiter adoption across teams
Trigent added $3.5M in ARR with Fabric

About Trigent

Trigent Software is a global software and services leader with 20+ years of experience, 1,500+ employees across the US and India, and 100+ clients. Their staffing engine handles 4,000+ requisitions a month across AI, GCC, IT Professional Services, Cybersecurity, Data Engineering, and Infrastructure.

The problem

Why Trigent brought in Fabric

120+ recruiters running 4,000+ requisitions a month, with most of them screening tech roles they weren't trained to evaluate.

120+
recruiters screening tech roles

Inconsistent technical screening

  • Non-tech recruiters evaluating tech requisitions
  • No shared calibration across the team
  • Selection rates fluctuating by recruiter, not by signal
4,000+
requisitions per month

Speed at scale

  • Clients demanding vetted profiles in hours, not days
  • Hiring drives stalling during peak demand
  • Adding recruiters didn't unlock throughput
30%+
candidates flagged for cheating behavior

Cheating eroding trust

  • Cluely, ChatGPT and Copilot used live during interviews
  • Impersonation eroding client trust
  • Every unfilled role cost ₹5L+ per month in pipeline revenue
The solution

How Fabric replaced first-round screening

Fabric replaced first-round screening with a configurable AI interviewer that handles coding, communication and case-study evaluation, all proctored.

01

AI interviews per role

  • Real-time conversational interviews with follow-ups
  • Live coding and case studies built in
  • Setup handled by non-tech recruiters per requisition
02

Instant resume screening

  • Every application scored against the JD on intake
  • Keyword-stuffing and résumé inflation flagged automatically
  • Recruiters see a ranked shortlist, not a pile
03

Advanced cheating detection

  • Cluely and Copilot detection out of the box
  • Voiceover, tab toggling and gaze patterns tracked
  • Timestamped evidence in every report

Our selection rate has seen at least 20 to 30% improvement overall. And that's not a small percentage. We are talking about thousands of requirements. This is the future of hiring recruitment anywhere in the world.

Rohail QadriPresident, Professional Services & GCC, Trigent
Results

What changed for Trigent

Screening throughput
Revenue Uptick
$3.5M+
ARR added in 6 months
30%
uptick in submission to selection rate
6,000+
interviews conducted
Candidate adoption
Improved NPS
70%
interview take-rate
98%
interview completion rate
4.3
candidate NPS
Recruiter experience
1.5× Productivity
95%
recruiter adoption
40+
daily active recruiters
3–4
interviews per hire (was 10)

Try Fabric for one of your job posts